Response Box
The response box below the center column allows you to send emails to the guardian and log internal notes, which are not visible to the guardian.
Sending Emails
Clicking 
allows you to format text.
Clicking 
allows you to insert a link.
Clicking 
allows you to insert an attachment.
Clicking 
allows you to use HubSpot’s AI tools.
The 
button allows you to insert snippets, pre-set blocks of copy used to answer common questions.
And the 
button will send the email to the guardian.